Hiring for Domain Expert- Medical Underwriter Gurgaon for Exp. 4 - 5 Years at GENPACT India Private Limited.
MedWiz Gurgaon, Haryana, India
Jan 10, 2019Full time
Job Description:Responsibilities: New Hire Training Readiness of new hire class logistics, documentation Timely & effective pre- process & process trainings Feedback & coaching Knowledge Management Make sure that100% adherence to SOPs/Update trackers, update dissemination, error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments Adherence to Genpact training common minimum practices Daily touch points with process trainers, SME to effectively drive knowledge management and people development practices Managed trainings single handedly Drive Process improvements Maintain key records like working files, email for reference and audit purpose Comprehending and responding to customer inquiries. Identify, research, and resolve problems. Make sure that that turnaround time and quality of the work meets Company service standards Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls Manage own work in process and support team efforts to make sure that that individual, team goals are met. Maintain key records like working files, email for reference and audit purpose Should be able to handle basic day to day requirements of excel Qualifications: Graduate in medical stream- BHMS, BAMS, BUMS, BPT, BDS, B Pharma, M Pharma