Urgent opening for Operations Manager OR Ops Manager

  • Vithobaa
  • Coimbatore, Tamil Nadu, India
  • Sep 16, 2016
Full time General Admin, Others

Job Description

Title - Sr.Operations Manager OR Ops Manager - Urgent Opening Experience - 6+ years in ITES - BPO / IT - Software sector is required Job Location - Coimbatore location   Job Description Responsible for end to end operations management(Risk/Compliance/Fraud). Team and Client management. BPO ITES / IT Background Hands on experience in end to end Operations. Should have been a part of Risk/compliance/Fraud. Ensure clients are updated on project deliverables and schedules Ensure prompt and clear response is provided to client queries pertaining to project status, QA results and any other project related issues ensuring client satisfaction.  Plan projects based on targets set and get them approved from the Business Manager.  Develop processes at a Project Level.  Prioritize daily deliverables and assist / supervise team members with planning at a project (multiple projects within 1 client/multiple clients) level.  Oversee execution Develop/Assist in developing measurement systems and measure to track process performance  Review team performance on a day-to-day basis.  Ensure teams performance meets / exceeds client requirements.  Resolve client issues.  Diagnose and Resolve/Assist in the diagnosis and resolution of operational issues. Prepare/Assist in preparation of client reviews.  Ensure team adheres to client and function expectations, standards, guidelines and procedures.  Meet / exceed operational targets and participate / contribute in developing services / solutions.    Shift - Rotational OR Night shifts based on the client's project     Interested candidates can fill the below following information :   Name:  Contact No(Mobile): Alternate no: Total Experience:  Relevant Experience:  Current CTC:  Take Home/Month:  Expected CTC: Current working Company:  Notice Period : Current Location / Native Place:  Marital Status:  Do you have Passport:  Relocation Yes/No -  Passport No.-  PAN Card No.-  Availability to join: Date of Birth:   Walk-in with your resume on the below venue directly from 9th March 2015 Onwards.Except (Saturday & Sunday)   Time - 10 AM to 3 PM     Regards, HR Vithobaa Technology Solutions Pvt Ltd No.124,125 II Floor, DPF Street Ramasamy Naidu Layout Papanaickenpalayam, Landmark - State bank of patiala, Coimbatore - 641037 (+91) 0422 - 4362385   Note: •Candidate who attended interview recently or past with us will not be eligible at this time. •You may forward this to your friends and relatives who require similar jobs. •Fresher's don't apply